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Total Management Software
 | 5 Reviews (4.8/5) |
Built by property managers for property managers, Total Management is a comprehensive, cloud-based property management solution that utilizes cutting edge technology to deliver powerful results in a system that is still easy to use.
Total Management is ideal for any size business, and is especially suited for mid-sized to large organizations that manage apartments, mixed portfolio, REITs and commercial or retail space.
Designed using leading technology, Total Management helps users multitask at lightning speed by navigating multiple screens in a single web browser without using tabs, similar to the screens found in Quickbooks. Users can work in multiple windows at the same time and hit the save button in one window, without waiting for the browser to reload and without losing any unsaved work in any other windows.
This easy-to-use workflow is complemented by a user's ability to navigate within the system quickly and easily based on a user's own preference; a property tree is just one example. Total Management has also reduced several time-consuming processes to just one step, including move-ins, move-outs and accounting tasks. Total Management includes complete accounting with a duplicate invoice catcher, a tenant portal to pay bills online, employee work order texting, a CAM/Tax Reconciliation system and more. It also features a live chat support system, so users can speak to a Total Management representative from inside the software without engaging in a time-consuming phone call.
For property managers looking for an all-encompassing web-based property management and accounting solution, Total Management should be on the short list to consider.
5 Reviews of Total Management
We have been doing Property Management for about 20+ years. The last 4 years we have had nothing but major issues dealing with our previous system's upgrades. That is why we turned to Software Advice. We contacted over 8 different companies, went through 6 different demos and by far the Total Management Web-base Software was the most impressive. Not to mention, the demo training people knew the in and out's about their software. Where as other companies couldn't answer a lot of our questions when we were shown their demos.
Total Management has a very strong support team and returns your calls, chats, and comments ASAP. They find ways to resolve any issues you may have. The most impressive thing would be that they are open to new ideas to streamline their current software. This software is quick, easy to access information, and their tenant demographics are great to help eliminate paper copies.
Our only regret with this company is, I wish we would of found them earlier in our Property Management career. We would be happy to give reference to future customers and they are free to contact us.
While the adjustment (mostly psychological) took some work, I haven't been more pleased with a business tool since the advent of the PC. The breadth of data that becomes available is amazing, and the ways in which it can be looked at and analyzed is nothing short of revelatory. The most exciting piece of the package is the full integration of the management function to the accounting, thereby eliminating the double entry requirement and all the errors that follow.
My employees are equally impressed, and it has increased their productivity immensely. The best news is how we found over $10K in rent-receivables owed by a government agency, which was promptly paid! Amazing what the right information can do for a business. Lastly, but perhaps most importantly, the support has been superb. Knowledgeable and highly personal, the guys at "command central" seem like our very own IT department, and have infinite patience to boot...I recommend most wholeheartedly!!
Took about a month of hard work to get Total Management up and running. We love the ease of use of the software, and the price is right where it should be. The support from the staff is great. The software is still very young, and we have given some feedback on some wants and some must haves, and they have been very receptive in implementing or trying to implement.
Best parts: Inputting payments is very simple and quick; it has good reporting, and is easy to read. Total Management is very user friendly, and offers great in house support. It makes it easy to create new property. Commercial CAM function. Text-email work orders.
Down side: Can't apply payment to specific charge (i.e. late fee, assessment), and has no label print function.
We are so excited to be up and running, with no more manual documenting. I want to say how wonderful the team has been. Justin, Sarah, and David are the best team I have experienced and I look forward to a long relationship with them. If you are looking at software programs, stop...Total Management is the one to choose. Thank you Team!!
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