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Easy Storage Solutions Software
 | 8 Reviews (5.0/5) |
Easy Storage Solutions software is a web-based management system for self storage companies. The main function of the system is a website that supports credit card processing as well as Internet payments and booking. The site can send tenants payment reminders via email or text message, calculate late fees, generate invoices, manage collections, and perform other crucial processes for self storage businesses.
Easy Storage Solutions has automatic data backup capabilities, carried out with secure servers. Additionally, the move-in and move-out wizard makes the customer turnover process much more intuitive and manageable. The system can generate statistical reports, handle online customer rentals, retain customer contact information, and integrate with google maps.
Recurring payments can be automated within the system, ensuring that no payment is gone unnoticed by the storage company. Site facility maps can also be uploaded to the system. Online booking can be conducted at the website as well.
The system allows storage customers themselves to log in directly and make payments at any time, 24/7. They can also log in to check their accounts or book additional units. This makes the whole process more convenient for both the user business and the customers, making interaction more fluid.
Easy Storage Solutions provides customer support via online tutorial videos and FAQs, sorted by category. An online form also allows customers to send questions for direct feedback and assistance. The company is based in St. George, Utah.
8 Reviews of Easy Storage Solutions
Overall rating
A++++ WOULD RECOMMEND TO ANYONE
Pros:
This program is awesome, very easy to use and really stress-free. The gentleman Jimmy Sorenson was very patient with me through the entire learning process and once he walked me through the system I haven't needed any additional help, which says a lot.
Cons:
It's so easy to use it makes me wonder when the hard part is going to come in!
Overall:
Love it. Fast to learn, great support and I love that I don't have to back up my files. Highly recommend this product.
Pros:
This program is awesome, very easy to use and really stress-free. The gentleman Jimmy Sorenson was very patient with me through the entire learning process and once he walked me through the system I haven't needed any additional help, which says a lot.
Cons:
It's so easy to use it makes me wonder when the hard part is going to come in!
Overall:
Love it. Fast to learn, great support and I love that I don't have to back up my files. Highly recommend this product.
Overall rating
Pros:
I used to use a 20+ year-old DOS program. I looked at demoed many kinds of storage software. This program is easy, simple and does everything I want plus more. Jimmy went way above any beyond, helping me set up and switch from the old program. AAAA awesome!
Overall:
I'd encourage anyone to try and use this fantastic program.
I used to use a 20+ year-old DOS program. I looked at demoed many kinds of storage software. This program is easy, simple and does everything I want plus more. Jimmy went way above any beyond, helping me set up and switch from the old program. AAAA awesome!
Overall:
I'd encourage anyone to try and use this fantastic program.
Overall rating
AWESOME!
Pros:
Great! Easy to use and has exactly what I was looking for! Great support if I have any questions.
Cons:
It doesn't control everything yet.
Overall:
Great product. It's easy to use, easy to implement into existing systems and all questions get answered in a very timely manner.
Pros:
Great! Easy to use and has exactly what I was looking for! Great support if I have any questions.
Cons:
It doesn't control everything yet.
Overall:
Great product. It's easy to use, easy to implement into existing systems and all questions get answered in a very timely manner.
Overall rating
Pros:
Time-saving invoicing functions, internet accessibility, no backup required, great customer support and they're willing to adapt to the changing market.
Cons:
None. We're very pleased with software.
Overall:
We're very pleased. Highly recommended.
Time-saving invoicing functions, internet accessibility, no backup required, great customer support and they're willing to adapt to the changing market.
Cons:
None. We're very pleased with software.
Overall:
We're very pleased. Highly recommended.
Overall rating
Awesome Company To Work With
Pros:
My customers can book online.
My software is web-based so it's okay if my computer crashes.
My customers have their own online account where they can make payments and receive emails and text message alerts when a payment is due.
It easy to use. I have already had 6 people book a unit from my website and I didn't even have to do anything.
Cons:
Nothing really, I love it!
Overall:
I would recommend using this company! They do not charge you for support like a lot of other software companies do.
Pros:
My customers can book online.
My software is web-based so it's okay if my computer crashes.
My customers have their own online account where they can make payments and receive emails and text message alerts when a payment is due.
It easy to use. I have already had 6 people book a unit from my website and I didn't even have to do anything.
Cons:
Nothing really, I love it!
Overall:
I would recommend using this company! They do not charge you for support like a lot of other software companies do.
Overall rating
Great product; it's very easy to use. If you have any problems they will be there for you. I really like the program!
Overall rating
Columbus Storage has been in business for 9 years. We have two locations in central Indiana and are family-owned.
In our market there is a large company with 5 locations in my backyard and over 500 locations in 3 states. We needed to compete on a level playing field. Our competitor has a web presence with 2 key elements that allow customers to rent units and pay online. We started a search to acquire a program with the same features, especially since we found that the younger generation does all their searching for products and services online.
We were using a generic invoice program and Excel spread sheets with Yellow Pages advertising to operate our business. Looking back, I see now that we were operating in the Stone Age.
We priced several companies and considered their features. Most were highly overpriced and suited for large corporations. After several weeks of looking over and running demos of Self Storage software, we were fortunate to contact Easy Storage Solutions.
Easy Storage Solution’s software has many special features designed for the Self Storage industry. The price is suited for any size company, from small to large. The software is so easy to use and is packed with many tools to operate your business. It includes a complete web presence where customers can rent online, manage their account and pay online. There is a recurring billing feature that charges your customer‘s debit or credit card automatically on the day rent is due (A GREAT FEATURE). Invoicing is no longer a pain; the software keeps track of all balances and late fees. Invoice day is now just a click or two and off to the printer.
The conversion to Easy Storage Solutions was very simple. The owners and staff are friendly and know our industry. Within two weeks after contacting the company we were up and running our new operating software. The customer support is top notch.
We have been using the software for 3 ½ months now and could not be happier. We currently have over 25% of our customers on recurring billing and several more paying online. Our bottom line has increased and collections decreased. Easy Storage Solutions has put our company on auto pilot. We spend a lot less time on daily operations.
The software pays for itself. We have rented to several individuals and companies from our website. They click on our web page, rent a unit, pay and sign an e-agreement, receive their renter’s instructions and start renting. What a great concept. Easy Storage Solutions is not just a business partner; they are part of the Columbus Storage team.
We recommend you sample their demo and contact their office if you are serious about improving your company and your bottom line.
In our market there is a large company with 5 locations in my backyard and over 500 locations in 3 states. We needed to compete on a level playing field. Our competitor has a web presence with 2 key elements that allow customers to rent units and pay online. We started a search to acquire a program with the same features, especially since we found that the younger generation does all their searching for products and services online.
We were using a generic invoice program and Excel spread sheets with Yellow Pages advertising to operate our business. Looking back, I see now that we were operating in the Stone Age.
We priced several companies and considered their features. Most were highly overpriced and suited for large corporations. After several weeks of looking over and running demos of Self Storage software, we were fortunate to contact Easy Storage Solutions.
Easy Storage Solution’s software has many special features designed for the Self Storage industry. The price is suited for any size company, from small to large. The software is so easy to use and is packed with many tools to operate your business. It includes a complete web presence where customers can rent online, manage their account and pay online. There is a recurring billing feature that charges your customer‘s debit or credit card automatically on the day rent is due (A GREAT FEATURE). Invoicing is no longer a pain; the software keeps track of all balances and late fees. Invoice day is now just a click or two and off to the printer.
The conversion to Easy Storage Solutions was very simple. The owners and staff are friendly and know our industry. Within two weeks after contacting the company we were up and running our new operating software. The customer support is top notch.
We have been using the software for 3 ½ months now and could not be happier. We currently have over 25% of our customers on recurring billing and several more paying online. Our bottom line has increased and collections decreased. Easy Storage Solutions has put our company on auto pilot. We spend a lot less time on daily operations.
The software pays for itself. We have rented to several individuals and companies from our website. They click on our web page, rent a unit, pay and sign an e-agreement, receive their renter’s instructions and start renting. What a great concept. Easy Storage Solutions is not just a business partner; they are part of the Columbus Storage team.
We recommend you sample their demo and contact their office if you are serious about improving your company and your bottom line.
Overall rating
We are small self storage facility, in Springfield, OR. We are also the oldest self storage facility in Springfield.
Being the oldest has advantages, everyone knows your name and location and we get lots of repeat business. Disadvantages: not as 'new' looking, no heated units,or moving walls, no computer system. We also have an out of state owner, so we had to depend on "snail mail" for updates and reports. We used the old fashion ledger cards and spreadsheets. We also had an old fashioned manager, so when she retired, I really started pushing the need for a computer system, as the owner and I were corresponding through my email via my home computer.
It was an easy sell. He started looking around for a web-based system and found Easy Storage Solutions. You can imagine my surprise when my assistant manager called and said the owner stopped by on his way through town and dropped off a new computer system, fax, copier, printer; it was like Christmas. I was emailed a name and phone number. I called and talked with Ken, he walked me through a demo and I liked what I saw.
We started using Easy Storage Solution in Dec. of 2009. It was easy set up and easy to understand, and because it was web-based I could work on the data entry at home. It took me about a week to get tenant info entered, along with the unit sizes, rent, deposits, etc. I have trained several office support personnel, even a few not-so-computer-friendly guys and no one has had a hard time learning. Ken was there all the way, if I called he was there, when I made a mistake he was there, when I had a suggestion, he would listen and most of the time there would be a change. Anytime I called and told him that I needed this or that and why, he would get someone on it. Customer support has been awesome.
Our tenants love that they can get online and pay their bills. You can rent a unit online and, as we are an older complex, we don't have an on-site manager, so this is really nice. I love the fact that if an assistant manager is on duty and needs help, they call me, I log in and walk them through the problem...no problem. The owner can now get online and download any report needed; he can see account statuses, past due, deposits, revenue, lost revenue.
It's an easy, time-saving program.
Being the oldest has advantages, everyone knows your name and location and we get lots of repeat business. Disadvantages: not as 'new' looking, no heated units,or moving walls, no computer system. We also have an out of state owner, so we had to depend on "snail mail" for updates and reports. We used the old fashion ledger cards and spreadsheets. We also had an old fashioned manager, so when she retired, I really started pushing the need for a computer system, as the owner and I were corresponding through my email via my home computer.
It was an easy sell. He started looking around for a web-based system and found Easy Storage Solutions. You can imagine my surprise when my assistant manager called and said the owner stopped by on his way through town and dropped off a new computer system, fax, copier, printer; it was like Christmas. I was emailed a name and phone number. I called and talked with Ken, he walked me through a demo and I liked what I saw.
We started using Easy Storage Solution in Dec. of 2009. It was easy set up and easy to understand, and because it was web-based I could work on the data entry at home. It took me about a week to get tenant info entered, along with the unit sizes, rent, deposits, etc. I have trained several office support personnel, even a few not-so-computer-friendly guys and no one has had a hard time learning. Ken was there all the way, if I called he was there, when I made a mistake he was there, when I had a suggestion, he would listen and most of the time there would be a change. Anytime I called and told him that I needed this or that and why, he would get someone on it. Customer support has been awesome.
Our tenants love that they can get online and pay their bills. You can rent a unit online and, as we are an older complex, we don't have an on-site manager, so this is really nice. I love the fact that if an assistant manager is on duty and needs help, they call me, I log in and walk them through the problem...no problem. The owner can now get online and download any report needed; he can see account statuses, past due, deposits, revenue, lost revenue.
It's an easy, time-saving program.
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