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Condo Manager Property Management Software
 | 3 Reviews (4.6/5) |
Condo Manager is a solution that supports condo and homeowner association management operations. The system can be used effectively by both individual associations and professional management company with hundreds of different clients. The software includes a comprehensive suite of financial accounting, reporting, and other management tools. In addition, the system’s database can track the activity of owners, tenants, board members, vendors, and other entities.
The system can store detailed profiles of owners, tenants, vendors, units, and associations. It can set up invoices automatically for dues and other billing amounts. Accounting tools include check scanners and lockbox processing capabilities, with support for an unlimited number of different bank accounts. In addition, financial statements can be generated and customized with simple, intuitive visual development tools.
Export capabilities of the system are extensive and flexible; reports can be sent or converted using Excel, Microsoft Word, PDF, and email. Further, letters, emails, and phone calls are combined into communication histories for each vendor or homeowner. Condo Manager can also provide full websites, giving access to both homeowners and board members for better communication and outreach.
Condo Manager is available in a number of different versions, including PRO, PRO+, and Condo Manager Live. There are also optional modules that can be acquired as needed. These include utility billing, violation tracking, outlook integration, payment processing, and others. In addition to the help and support resources built directly into the program, both email and phone support is provided by the Condo Manager technical staff.
3 Reviews of Condo Manager
We switched to Condo Manager for several reasons. Condo Manager is made specifically for homeowners associations. It's very easy to learn and very flexible. The Condo Manager technical support team is very helpful. We received personalized training on our software and can call them if we have issues.
We have been using Condo Manager LIVE because I can access the system from my laptop and tablet. We love using Condo Manager because it has helped us avoid hiring a management company, saving us thousands of dollars. Five stars and two thumbs up!
We manage homeowners associations, townhome and condo associations, patio homes, and several master planned developments. Our old system just could not support what we were doing. After countless unfulfilled promises from the old software company, we decided to start looking.
After evaluating several products from other companies, we selected Condo Manager PRO, and I couldn't be any happier. Their software helps us manage everything in ONE system - no spreadsheets, no access data files, no unorganized file folders. We use their paperless document manager to store invoices, files, photos, legal documents, etc. Everything we need for our clients is available at the click of a button.
There were a few "glitches" in the data conversion process, but that could be because all of our data was in an OLD database format. The support staff at Condo Manager was very helpful in getting everything converted to their system. They provided direct training for our staff and walked us through the entire learning process. Condo Manager is extremely user friendly.
PROS
-Stores data and tracks everything in one screen
-User friendly, easy to learn
-Helps track owner information, violations, delinquencies, maintenance issues,
-Provides vendor management capabilities
-Email statements, letters, and reports directly from the software (no added cost, one system we tried charges for this feature!)
-Quick, flexible reporting
-Works with bank lockbox and ACH functions
-Owners can access their accounts online
-Create custom letter templates for CC&R violations, ACC requests, and late notices for owners. This saves us a LOT of time!
CONS
-Comes with a default chart of accounts for associations. This can be customized, but please make sure you talk to your rep about any changes you want to make before you convert.
-No cash basis accounting (we prefer accrual and report everything for the associations on accrual, but some board members just don't 'get it.')
-This is very minor, but there is no spell check in their word processor. (Type your documents in MS Word and then import them in CM)
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