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AppFolio Property Manager Software
|10 Reviews (4.5/5)|
AppFolio Property Manager is a web-based system with accounting and management capabilities. The software is built by the founders of Citrix GoToMyPC and GoToMeeting, who are experts in web-based technology. It is a comprehensive system that serves as the central hub for all business needs, including marketing, accounting, online rent payments, applicant screening and online applications, and other key processes.
This system offers novel approaches to traditional management problems; one example is free online rent collection. Consequently, it’s often the case that more renters will choose to pay online in the absence of extra fees for online payment. This is a beneficial time-saver for users. Built-in screening of prospective residents is a new feature to the system, so users can actually run a screen right from AppFolio and move the resident into the apartment / house in just a few clicks.
The company offers product training and support for an unlimited number of users. In addition, the system’s data migration capabilities can incorporate property, owner, tenant, and financial information from other solutions into AppFolio. Integrated marketing functionality allows vacancies to be posted directly from the system into a company website and other third-party sites, like Craigslist, Rentals.com, Apartments.com, Rentbits, Oodle, and more.
Other capabilities include vacancy and rent tracking, automatic posting of bills, database-wide searching, paperless work order generation, Google Map integration, report customization, mobile iPhone access, and others. Services include extensive ongoing support and training, as well as monthly software enhancements based on client feedback. Individual Client Services Managers are assigned for particular system users at the time of data migration, and requests for feedback can be submitted directly from within the system.
2012 Company News
- 2012 was a year of many awards for the company. The co-founder and chief strategist, Klaus Schauser, was named 2012 Entrepreneur of the Year Award in June 2012 at the 18th Annual South Coast Business & Technology Awards. Schauser was also awarded the UC Berkeley Computer Science Divison's 2012 Distinguished Alumni Award. The company was also awarded an 8th Annual Multi-Housing News Technology Choice Award for property management software.
- In October 2012, PayNearMe partnered with AppFolio providing a cash-based payment option for tenants living in properties using AppFolio property management software. The partnership allows tenants to pay their rent at 7-Elevens and ACE Cash Express stores in their neighborhood. Visit AppFolio websites for more company news.
10 Reviews of AppFolio Property Manager
If I have an issue or question, I just email them and get a call back very quickly. The program is so easy to use and very fast. I really like the online applications; the back ground screening is great, and online payments (with no surcharge) has been a real time saver for our company and residents.
Being able to use the program from home and my iPhone is also a great aspect of this program. As I am the person who handles after hour and emergency calls, it's nice to be able to do work orders at home and be able to look at resident and vendor information.
All in all, I love this program!
In making the decision to leave our last system, I reviewed several different softwares and sat through several demos. Appfolio was by far the best choice for our company. The support staff was excellent throughout the whole transition, keeping in constant contact. I could not have been more pleased. We began our transition around the 5th of December and went live with Appfolio on 2 January. We experienced no snags or hiccups along the way.
The software itself is so easy to use. They provide tons of training and continued support. But really, you almost don't need training it is so easy to use. We love it. What use to take hours to do in propertyware due to the software complex and confusing applications, now takes us minutes in appfolio.
I have to say, Appfolio is the best for our company. I have been nothing but pleased so far and I only see it getting better as they add more and grow the product.
We were recommended 3 different programs and settled on Appfolio. The implementation was not fun, but when is switching management programs? It went fairly well.
The management program is fantastic and does everything you would want a management program to do. There is a learning curve which was not that bad. I would imagine there is a learning curve with any new program. The support team has been great and walked me through all of the stumbling blocks I have come up against. Once I got the hang of the system I found it very user friendly. I would strongly recommend this software to other property managers.
The programmers that created Appfolio were very smart and created a comprehensive and intuitive piece of software that will fulfill all of the needs of a rental management company. We went from an accounting software program that used Microsoft Access, to Appfolio and within two weeks time, my work was cut in half because of the efficiency of Appfolio.
Trust me folks, don't even bother with looking at other software programs if you manage rental properties. You will not go wrong with Appfolio plus their customer service is par excellence.
Just a side note, this software is so intuitive that I was using it efficiently withing three days with not much training at all. If you need training, Appfolio has a complete training section with videos.
I can't say enough, in fact I wish Appfolio were selling stock!
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